Welcome to DPD Courier & Logistics
Shipment Tracking

How do Buyers or Sellers cancel transactions?

Prior to the agreement of terms by both parties, the Buyer or Seller can cancel the transaction by sending an email request to [email protected].

After funds are secured, the cancellation of a transaction can only be done by Buyer after notifying both parties.

Related Questions

When are funds released to the Seller?

Are services offered through DPD Courier & Logistics safe?

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Escrow

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Frequently Asked Questions

Below you'll find answers to most popular and most recent frequent questions.

Process
Shipment
Payment

Process

Purchase or sale, product or service, DPD Courier & Logistics protects them all.

How long does the escrow process take?

How does DPD Courier & Logistics protect me?

How does online escrow work?

When should I use DPD Courier & Logistics?

How do I check the status of my transactions?

How do I change transaction details and terms?

How do Buyers or Sellers cancel transactions?

When are funds released to the Seller?

Are services offered through DPD Courier & Logistics safe?

Shipment

Purchase or sale, product or service, DPD Courier & Logistics protects them all.

What is an Inspection Period, when does it start, and how long does it last?

When does the Shipping starts?

If the Buyer refuse the deal, who pays for shipping?

Do you verify the vehicle before shipping is started?

Payment

Purchase or sale, product or service, DPD Courier & Logistics protects them all.

How does online escrow work?

Who is responsible for paying the fees to DPD Courier & Logistics?

Who is responsible for taxes, customs, and import fees?

What is the verification of "good funds" or "secured funds"?

Where do I send my payment?

As the Buyer, what happens to my money when I send it to Payment Agent?

How does DPD Courier & Logistics protect against fraud?

Can I send multiple payments for one transaction?

Does DPD Courier & Logistics accept multiple or split payments?

What forms of payment does DPD Courier & Logistics accept?

Are there any restrictions regarding the methods of payment I can use?

Payment Options & Addresses

Can I use my credit card or PayPal as payment for a transaction?

How can I use my credit card or PayPal account when the transaction currency type is Euros?

What forms of payment are available in Euros?

How quickly are incoming payments processed?

Why does it take so long to process my payment?

How long does it take for Sellers to be paid?

If you need further information about our services, please Contact Customer Service.